
Zitat von
J_Lindberg
Hallo Leute,
hab aml die zwei Fragen bei denen ich NUll Punkte hatte in der KLausur versucht zu beantworten. Kann mir bitte jemand sagen ob ich da aufdem richtigen Weg bin? Oder was falsch ist oder was noch dazu muss. Ich wäre auch super dankbar schonmal.
1. Determining the relative competitive position:
To determine the relative competitive position the company has to follow these steps: You have to analyze the expectations of the customers (and the stakeholders) und the challenges of the macro environment and bring these two factors together to success factors. Then the company has to conduct an internal and an external analysis. The outcome of this (together with the first steps) shows the company the differentiation capabilities, its profiles of strengths and weaknesses.
2. Describe the perceived benefits and costs and balance of exchange.
The balance of exchange is a basic principle of exchange between the company and its stakeholders. A stakeholder won’t put iots resources into the company without getting an exchange that is either equal or worth more than the resources that he puts into the company. Perceived benefits and costs can be: Sensorical, psychological, social, local, temporal, monetary, technical, informational, etc.
Danke
J_L
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